Returns and Exchanges
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Changed your mind? π No worries!Β At AstroAmbiance, your happiness is our universe. If you're not totally stoked about your new cosmic gear, here's the lowdown on returns and exchanges:
Easy Returns
Reconsidered? π€ Send it back within 30 days of getting it. Products should be in their starry original condition and packaging. π¦
Hassle-Free Exchanges
Need a cosmic swap? π If you picked a star that doesn't shine for you, exchange it! Reach out within 30 days, and we'll light up the process.
Refund Details
Expecting a refund? πΈ Once we receive your returned item, we'll inspect it and process your refund to the original payment method within 5-7 days.
How to Return
- Contact us: Shoot us an email at info@astroambiance.comΒ or send us a message on our Facebook page.
- Pack it up: Securely package the item as it was received.
- Send it off: Use the return label provided by our customer service team.
Questions? βοΈ Our galactic support team is ready to help! Drop us a line, and we'll guide you through the stars.
π Customer Service Hours: We're here for you from 10 am to 6 pm, ready to solve any cosmic queries.
Thank you for exploring the galaxy with AstroAmbiance! π